Every Conversation Creates a Connection

RapidTalk meets your customers where they are — instantly, intelligently, and with a personal touch.

RapidTalk AI customer service dashboard displaying total calls, actions triggered, sentiment score, and recent activity notifications for efficient customer engagement tracking.

AI voice, chat, and SMS that feel effortless, yet deliver results. Our system...

AI-powered lead screening interface showing spam detection, client status, and hot lead identification for efficient lead management with RapidTalk.

Knows Who to Talk To

Filter out spam, qualify leads in seconds, and route real opportunities to the right place — automatically.

AI-powered appointment scheduling chat with real-time booking confirmation, showcasing automated customer engagement and seamless scheduling with RapidTalk.

Knows What to Say

RapidTalk handles common questions, books appointments, and guides conversations toward outcomes.

AI-driven call routing interface showing an incoming call, with seamless warm transfer to the correct team member, enhancing customer support efficiency.

Knows When to Escalate

When it’s time for a human, we transfer warm leads to your team in real time — no lag, no dropped calls.

AI That Feels Like a Human

RapidTalk doesn’t just respond — it connects. Our voice and messaging AI speaks in your brand tone, handles nuance, and evolves with every interaction.

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Natural-sounding voice AI

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Speaks 100+ languages — fluently

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Learns and improves with real feedback

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Works across voice, chat and SMS

RapidTalk AI conversation tone settings showing adjustable sliders for formality, energy level, directness, and empathy, allowing businesses to customize AI communication style.

A Dashboard That Makes You Smarter

Your team shouldn't guess what's working. RapidTalk gives you full visibility into every interaction — so you can coach smarter, optimize faster, and close more.

Real-Time Reporting

Track call volume, outcomes, average duration, and resolution rates with ease.

Conversation Intelligence

Dive into call transcripts, sentiment analysis, and keyword trends to uncover what customers are really saying.

RapidTalk AI-driven sales performance chart by global region, highlighting sales data for Asia, Africa, Europe, Americas, Pacific, and Middle East regions.

Enterprise-Grade by Default

RapidTalk integrates with your tools, mirrors your brand voice, and meets the highest compliance standards — HIPAA, GDPR, CCPA, SOC 2, and TCPA.

It's secure, seamless, and built to handle high-volume conversations without breaking a sweat.

RapidTalk AI data security and uptime performance, displaying 100% data encryption for all messages and 100% uptime with over 1,119,382 conversations handled this week.

Speed and Personalization — on Autopilot

RapidTalk AI setup checklist showing five key onboarding steps for activating an AI assistant, including client details confirmation, AI training, integrations, A2P registration, and first conversation completion.

Plug & Play Setup

Go live in days — not weeks. Our team handles the heavy lifting with full-service onboarding, personalized setup, and fast deployment. No complex training. No tech headaches. Just a system that works from day one.

RapidTalk AI service information chat transcript showcasing a customer inquiry about a wellness membership, with AI providing detailed membership benefits and a direct text follow-up.

Always Learning. Always Improving.

RapidTalk gets smarter with every conversation. It learns from feedback, adapting to your brand’s tone, common questions, and customer preferences. The result? Natural, personalized interactions that convert better — all without extra effort from your team.

Headshot of Built founder & CEO, Nick Greer, smiling, featured alongside a customer testimonial about RapidTalk AI’s impact on customer response times.

Nick Greer

Founder & CEO

"We used to face a four-day backlog just to respond to customer inquiries. Now it's down to seconds — and our reps are thriving. They’re no longer bogged down by repetitive tickets and can focus on high-value, rewarding conversations."

20,000+

Inquiries Handled Monthly

Every question answered. Zero burnout.

98%

Reduction in Response Time

Cut wait time, not quality.

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Sarah Hasenfuss

COO at Crunch

"We went from missing 74% of our calls to answering all of them! RapidTalk AI automates member questions, signups and cancellations so our front desk team can focus on delivering a great in-club experience."

74%

Missed Call Recovery

From missed leads to full coverage.

3x

Increase in Member Engagement

Faster answers, happier members.

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Chris Schwartz

Founder

“We couldn’t keep up with the daily chat volume. RapidTalk plugs into our system, scans our entire catalog, and connects bidders to what they’re after — no manual work, just more bids.”

3000+

Daily Webchats

Zero delay. Maximum engagement.

20K+

Live Items Scraped Instantly

Smart matches. More bids.

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Mark Bass

CEO of the Americas

"Franchise inquiries used to sit in our inbox for hours — sometimes days. Now, RapidTalk qualifies leads instantly and connects serious prospects with our team in real time. We’re scaling globally without slowing down or burning out our sales team."

500+

Daily Franchise Inquiries

Scale demand, not your team.

60%

Reduction in Response Time

Serious leads, connected faster.

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Jordan Bell

Director of Operations

"RapidTalk took the pressure off our staff by handling routine inquiries instantly. Now, our team can focus on what matters most — delivering an exceptional in-person experience."

258%

Increase in Booking Rates

More bookings, less effort.

48%

Reduction in Staffing Costs

Cut costs, not customer experience.

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Experience AI That Works Like Your Best Employee.