We’re on a mission to make businesses unmissable.

Missed calls? Missed leads? Missed opportunities? Not on our watch. RapidTalk ensures every conversation moves your business forward — instantly, intelligently, and effortlessly.

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About ImageAbout Image

The AI assistant trusted by over 100 brands in North America since 2022

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Founding story

Carl had seen it all. From scaling 1,500+ franchises to building tech products and interviewing operators on his podcast, every chapter of his career pointed to the same truth: when phones don’t get answered, money gets left on the table.

He lived that pain firsthand — the chaos of missed calls, the cost of high turnover, the wasted potential when customers never connect.Over time, those lessons stacked up into a mission.

Carl became obsessed with solving one of the most overlooked problems in business: how to capture every single opportunity without burning out staff or breaking the bank.

RapidTalk.ai is the culmination of that journey — a smarter, human-first solution that answers calls, books appointments, and boosts conversions 24/7. No more missed leads. No more overworked teams. Just better conversations, on autopilot.

https://www.youtube.com/watch?v=lX7TY9TWsU8

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Carl Case

Founder & CEO

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Kevin Schmidt

Chief Operations Officer

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Ryan Jacobs

Chief Strategy Officer

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Graig Robinson

Director of Business Development

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Eric Dahl

CMO

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Courtney Smith

Operations & Integrations Specialist

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Dagny Tracy

Lead AI Architect

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Sarah Stebbins

Deployment Engineer

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Tomas Reyes

Chief Partnerships Officer

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David Bailey

Account Executive

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David Barnes

Account Executive

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Jim Sorebo

Account Executive

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James Verona

AI Solutions Consultant

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Adam Pacitti

Account Executive

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David Cornblatt

Account Executive

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Nick Fontova

AI Solutions Consultant

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Eli Gunderson

AI Solutions Consultant

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Thomas Davison

AI Solutions Consultant

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Timbs Jones

AI Solutions Consultant

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Channing Porter

AI Solutions Consultant

Headshot of Built founder & CEO, Nick Greer, smiling, featured alongside a customer testimonial about RapidTalk AI’s impact on customer response times.

Dave Fein

VP of Sales and Training

Give Mark (AI Employee) a call at Jiffy Lube Davie:
(954) 824- 2265

"We’ve seen faster service, more cars coming in, and way less time spent training staff on handling calls.

It just works. It’s been a win-win across the board. If you’re thinking about it, you should absolutely take a look."

10,000+ Inquiries Handled Monthly

Every question answered. Zero burnout.

34%

Increase in Revenue

Every customer that calls gets offered a money saving coupon delivered via SMS

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Sarah Hasenfuss

Operations at Crunch



Call Sara the AI Employee at Crunch Fitness:
(385) 786-0459

"We went from missing 74% of inbound calls at some of our clubs, to answering all of them! RapidTalk AI automates member questions, signups and cancellations so our front desk team can focus on delivering a great in-club experience."

74%

Missed Call Recovery

From missed opportunities to full coverage.

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Jessica Thom

Development Lead



Call Alex at Tutor Doctor:
(385) 600-6765

RapidTalk empowers our franchisees to never miss a call, book directly on their calendars, and capture high-value opportunities automatically. Solving speed to lead and speed to match in one place is exactly what we’ve been looking for.

The momentum has been awesome, and RapidTalk has been a true partner every step of the way.

$ 1,500

Average Customer Value

Booked and enrolled completely using AI

$25

Cost to the franchisee for booked appointments

No upfront costs, pay to play

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Mark Bass

CEO of the Americas

"Franchise inquiries used to sit in our inbox for hours — sometimes days. Now, RapidTalk qualifies leads instantly and connects serious prospects with our team in real time. We’re scaling globally without slowing down or burning out our sales team."

500+

Daily Franchise Inquiries

Scale demand, not your team.

60%

Reduction in Response Time

Serious leads, connected faster.

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Jordan Bell

Director of Operations

"RapidTalk took the pressure off our staff by handling routine inquiries instantly. Now, our team can focus on what matters most — delivering an exceptional in-person experience."

258%

Increase in Booking Rates

More bookings, less effort.

48%

Reduction in Staffing Costs

Cut costs, not customer experience.

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Frequently Asked Questions

How are you different from answering services?
Do I need to sign a long-term contract?
Why do you bill by the conversation, not the minute?
Can I track performance and ROI?
How quickly can I go live with RapidTalk AI? 
What makes RapidTalk AI a smart investment?
Do spam or wrong numbers count against my usage?
Will RapidTalk AI follow my scripts and SOPs?

Experience AI That Works Like Your Best Employee.